Membership Policies & Guidelines
Membership Change Requests
To add or remove individuals from your membership or to change membership type, please stop by the Welcome Center to complete a Change Request Form. Upgrades will take effect immediately and downgrades will take effect on your select draft date (1st or 15th) following the notification. To cancel your membership, please complete a Membership Cancellation Form at the Welcome Center 30 days prior to your selected draft date.
Program Change Requests
Changes to a program registration, prior to it’s start date, can be completed with our Welcome Center. Once a program has begun all changes must be processed by the manager of that program.
Program / Class Cancellation
We will cancel a class if it does not reach its minimum required enrollment. The YMCA staff will make every effort to promote and implement all classes offered. If the minimum enrollment is not met, you will be given the option of joining another class or receiving a system credit that can be applied to membership or another program / class.
In the event you need to cancel your enrollment to a class or program, please contact our Welcome Center to discuss what options are available. All credit requests must be made prior to the end of a class / program.
Missed classes cannot be made up or prorated.
Inclement Weather Policy
If the Kearney Public Schools are closed or delayed, we may operate on a delayed opening schedule. In extreme weather conditions we will announce closing and/or reduced hours on TV, social media, our mobile app, and our website.
Update Payment Method
You may update your credit/debit card or checking/savings account information for monthly membership drafts through our Welcome Center at any time prior your pre-selected draft date (1st or 15th). To update your memberships billing method, please stop by the Welcome Center to complete a Bank Change form. Your online account does allow you to add payment methods but our Welcome Center will have to complete the change to the membership.
The Nanny Agreement provides that the designated individual, 16 years of age or older, may be considered a Nanny on a Family/Household membership for an additional $10.00 monthly fee. The Nanny Agreement is linked to the Family/Household membership. Account holders will pay for a monthly fee when adding the Nanny to the account and the monthly fee will be charged when the membership renews for the duration of the time that the Nanny is listed on the account. The Nanny must be able to abide by the Youth Policy of the YMCA location they are using, remain in the presence of 1 or more children at all times and must provide a valid photo ID as verification when the children check in.
Small and Medium locker rentals are available on a monthly or annual rental basis. Members will be allowed to select what locker they prefer in the correct space. Individuals using combination locks will be asked to provide their combination to Welcome Center staff to have it notated on the members unit. Should there be a immediate need to access the contents of the locker the YMCA does reserve the right to clip any locks placed on the unit.
Lost & Found
The Kearney Family YMCA is not responsible for lost or stolen property. Should anything be believed to be stolen we encourages individuals to call the Kearney Police. The Kearney Y will work and follow their guidelines and procedures.
We do retain lost and found items whenever possible. Items will be kept 14 day sand then given to charities in the community that are in need.
Please contact our Welcome Center to inquire about lost items.
Rental Space & Birthday Parties
You may reserve space at YMCA Centers for special occasions such as birthday parties, receptions, corporate team building, banquets, meetings, etc.
The Kearney Y does have birthday party packages that include cake, games, reserved room space etc. Visit with our Welcome Center for more information.
With your Kearney Family YMCA membership, you have access to our location as well as inclusion in the YMCA’s NationWide Membership Program which provides access to participating out-of-town Y locations. Before being admitted into a participating YMCA, nationwide members must present a valid Y membership card that includes a photo or other photo identification. Participating Ys are located across the country. If visiting a non-participating location, that Y’s Guest Policy will govern access to facilities and programs. Students attending the University of Nebraska Kearney or Kearney Central Community College should review the nationwide policies on our website before their first visit. Individuals placed on a sexual offender registry are not eligible to participate in Nationwide Membership.
For complete details, visit Y USA’s website at ymca.net or our NationWide Membership page.
Relocating / Moving
A Welcome Center staff member can provide you with a copy of your completed Cancellation Form to take to your new YMCA requesting that your Join-Fee be waived at the new location. (Each YMCA is different in operations and policies, we cannot guarantee that they will honor the request.)
Memberships at the Kearney Family YMCA are not contracts and can be upgraded or downgraded at any point of their active time. Options such as Memberships Assistance can be applied for at any time and add-on fees such as the Nanny Fee can be activated or removed as needed. To make any changes, speak with our Welcome Center for more info.
If you are not able to use the Y due to severe injury or illness, you may request to place your membership on a 1-3 month hold. If you are unable to participate for a longer period of time, we encourage you to cancel your membership and rejoin at a later date. Speak to our Membership Services Manager for more information.
The Kearney Family YMCA allows members who cancel their membership in accordance to our 30 Day Cancellation Policy. After that time, the full joining fee will be charged unless a promotion is being offered at that time.
Membership Refunds & Cancellations
You may cancel your membership at any time by completing a Cancellation Form with our Welcome Center. (Cancellations are not permitted over the phone.) Due to our 30 Day Cancellation Policy, if a cancellation is not completed during the draft grace period or 30 days prior to your draft date you will be drafted one final time. Thus granting anyone active on the membership access to the Kearney Family YMCA facility and programs until the end of their paid period.
Membership dues are nonrefundable.
Membership cancellations are not accepted over the phone.
If you should have any further questions about your membership, programs or classes do not hesitate to connect with our Welcome Center.